Expresso Parking FAQ

Everyone has questions about airport parking, which is why we’re here to answer them. Below is our Expresso parking FAQ to answer any questions you might have about our facility or your upcoming reservation. Don’t see an answer to your question? Give our facility a call at 510-633-9917 and an Expresso crew member will help you to the best of their ability.

Q: Where is Expresso Airport Parking located?

A: Expresso Airport Parking is conveniently located at 195 98th Ave, Oakland near Oakland International Airport.

Q: What are the hours of operation?

A: Expresso Airport Parking is a 24 hour operation. We are always open. Shuttle services currently run 24/7.

Q: How do I get from Expresso Airport Parking to Oakland Airport?

A: That’s easy. Expresso offers a convenient Oakland Airport shuttle bus service that leaves approximately every 10 minutes from the facility 24/7.

Q: How far is Expresso Airport Parking from the Airport?

A: The facility is approximately 1 mile from Oakland International Airport, and is a quick 5 minute shuttle ride to and from the airport.

Q: Once I am at Oakland Airport, where does the shuttle drop off and pick up?

A: The designated shuttle drop off and pick up is located at 4F.

Q: Can I use Expresso to access the local mass transit system?

A: Yes, just take one of our convenient shuttles to the Oakland Aiport and you will be able to connect easily and conveniently to BART.

Q: Are your rates per day or per hour?

A: Expresso charges by the day. However, for partial days parked, Expresso operates on an hourly system. Charges are applied hourly depending on the parking section, per hour until the daily rate is reached. This is designed to save our guests money (in other words, if you stayed for 25 hours, you would be billed for one full day and for one additional hour, as opposed to two full days’ worth of parking charges). Our Oakland Airport long term parking rates are the best around the area.

Q: Do you have a grace period if my parking stay goes over my pre-paid reservation time?

A: Yes, our grace period is up to 60 minutes. After 90 minutes we charge an hourly rate (Outdoor $3/hour) up until the daily max.

Q: Do I present my coupon when I enter Expresso?

A: Just present your coupon to the cashier when you exit and you will receive your discount! If your coupon has a QR code on it, you can scan it at the equipment at exit, either with your printed coupon or by displaying the coupon on your mobile device.

Q: What are my payment options at Expresso?

A: Expresso is a credit card only facility. Payments can be made with debit cards and credit cards. Cash not accepted.

Q: Are your shuttle buses compatible with wheel chairs or mobility scooters?

A: Our Oakland Airport parking company has handicapped parking spaces and a bus with a lift for powered wheelchairs and mobility scooters. We’d be very happy to take you to the airport in our bus with a lift. For greatest convenience, please give us a call about 30 minutes before your arrival at Expresso Airport Parking, and we’ll have our accessible bus ready and waiting for you. In the event that our wheelchair lift is inoperable, we can accommodate by paying for your rideshare/taxi.

Q: Do you have a weekly parking rate?

A: Yes, visit our home page for specials on Weekly Parking for Oakland Airport at Expresso Airport Parking.

Q: Are reservations required to park at the facility?

A: Reservations are not required. It is recommended to reserve a space online throughout the peak summer season and high travel holidays, including Thanksgiving and Christmas. There are no assigned spaces when making a reservation. Expresso reserves the right to become reservation-only at any time and for any reason.

Q: What is your policy for canceling reservations? I would like to make a reservation for six months from now, but I don’t know whether it would be wise to do it so far in advance.

A: Notice of cancellation must be received at least 24 hours prior to the start of the reservation in order to receive a full refund for pre-paid reservations.

Q: I’m making a reservation, but not certain of return date – please advise.

A: A reservation at Expresso Airport Parking assures the guest of entrance to the parking facility. You may return on whatever day you choose – many of our parkers, particularly business travelers, do not know what day they will return. We only ask for return dates to help our operational team formulate very rough estimates for the number of entrances and exits to a particular type of parking during a time period. We take into consideration that many guests will not exit on the day they originally planned.

Q: Previously, after taking long trips, we have needed our vehicle jump started in order to get car started again. Do you have jumper cables?

A: Yes, we have jumper cables, and we’d be happy to provide a jump start when you return.

Q: How do Big Shot members redeem their points?

A: To redeem ‘free day’ points, upon entering the facility, members should pull a ticket at the gate rather than using their Big Shot Card. At the end of your stay, present your ticket along with your Big Shots Rewards card to receive your complimentary day(s). Members may use the Big Shot Card to enter the facility. Upon exiting the facility, present your Big Shots Rewards card to receive the complimentary car wash services. Thanks for your interest in Expresso – Please Contact us if you have any other questions!

Q: Why choose Expresso Airport Parking?

A: Click here to learn about all the benefits and savings at our Oakland Airport parking company.

Q: Are there any other charges outside of your low daily rate?

A: Expresso’s low rates do not include applicable taxes and fees.

Q: I’m a Big Shot Rewards Program member and I love the convenience. I didn’t receive a receipt at the facility when I paid. What gives?

A: Expresso Airport Parking is committed to sustainability in parking. As such, we’ve designed our Big Shot Rewards Program to be paperless in nature. You will receive an electronic receipt within 48 hours of checking out of Expresso Airport Parking.